Privacy Policy
Last updated: August 2025
Your Privacy Matters
We are committed to protecting your personal information and being transparent about how we collect, use, and share your data.
This Privacy Policy describes how ApplyWise Corp. ("we", "us", or "our"), a Canadian corporation, collects, uses, and protects your personal information when you use our AI-powered job application platform. By using ApplyWise, you consent to the data practices described in this policy.
1. Information We Collect
Personal Information You Provide
• Account Information: Name, email address, password, and profile picture
• Professional Information: Work experience, education, skills, and career preferences
• Contact Information: Phone number, location, and preferred contact methods
• Application Content: Resumes, cover letters, and responses to job applications
• Payment Information: Billing address and payment method details (processed securely by third parties)
Information We Collect Automatically
• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs, error reports, and performance metrics
• Cookies and Tracking: Session cookies, preferences, and analytics data
• Job Search Activity: Jobs viewed, applications submitted, and search queries
Third-Party Information
• Job Platform Data: Information from Greenhouse, Lever, Workable, Ashby, and other integrated platforms
• Social Media: Public profile information if you choose to connect social accounts
• Analytics Services: Aggregated data from Google Analytics and similar services
• Payment Processors: Transaction data from Stripe and other payment providers
2. How We Use Your Information
Core Service Functionality
• Generate personalized job applications using our AI technology
• Match you with relevant job opportunities based on your profile
• Provide intelligent recommendations and career insights
• Enable application tracking and status updates
• Facilitate communication with potential employers
Platform Improvement
• Analyze usage patterns to improve our AI algorithms
• Enhance user experience and platform performance
• Develop new features and integrations
• Conduct research and analytics to better serve users
• Monitor and prevent fraudulent or inappropriate activity
Communication and Support
• Send important account and service updates
• Provide customer support and respond to inquiries
• Share relevant job opportunities and career tips
• Send promotional content (with your consent)
• Notify you of changes to our terms or privacy policy
3. AI Processing and Machine Learning
How Our AI Uses Your Data
Our artificial intelligence systems analyze your profile information, job descriptions, and application history to provide personalized services.
• Your data trains our models to better match you with opportunities
• AI-generated content is based on your specific experience and skills
• We use aggregated, anonymized data to improve our algorithms
• Personal information is processed securely and never shared in raw form
4. How We Share Your Information
We Do Not Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
When We Share Information
• Job Applications: With employers when you submit applications (with your explicit consent)
• Service Providers: With trusted partners who help us operate our platform (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
• Aggregated Data: Anonymous, statistical information that cannot identify individuals
Third-Party Integrations
We integrate with job platforms and may share necessary information to facilitate applications:
• Greenhouse, Lever, Workable, Ashby (application data only)
• Payment processors like Stripe (billing information only)
• Analytics providers (anonymized usage data only)
• Email service providers (contact information for communications)
5. Data Security and Protection
Security Measures
• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict employee access controls with multi-factor authentication
• Regular Audits: Security assessments and penetration testing by third-party experts
• Secure Infrastructure: Cloud hosting with enterprise-grade security features
• Data Backup: Regular backups with secure, geographically distributed storage
Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate action to secure the platform and investigate the incident.
6. Your Privacy Rights
Access and Control
• View and update your personal information
• Download a copy of your data
• Delete your account and associated data
• Opt out of marketing communications
• Control cookie preferences
Additional Rights (GDPR/CCPA)
• Request data portability
• Object to certain processing activities
• Request data correction or restriction
• Withdraw consent at any time
• File complaints with supervisory authorities
How to Exercise Your Rights
To exercise any of these rights, contact us at applywise.help@gmail.com or use the settings in your account dashboard.
We will respond to your request within 30 days and may require identity verification for security purposes.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
• Account Information: Until you delete your account, plus 30 days for backup cleanup
• Application Data: 7 years for legal compliance and dispute resolution
• Usage Analytics: 2 years in aggregated, anonymized form
• Communication Records: 3 years for customer support purposes
• Payment Information: As required by financial regulations (typically 7 years)
8. International Data Transfers
ApplyWise is based in Canada. If you are accessing our services from outside Canada, your information may be transferred to, stored, and processed in Canada.
International Safeguards
• We comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and applicable data protection laws
• Standard Contractual Clauses (SCCs) govern transfers to third countries when necessary
• We maintain the same level of protection regardless of data location
• Regular compliance audits ensure ongoing protection standards
9. Children's Privacy
ApplyWise is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at applywise.help@gmail.com.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
How We Notify You
• Email notification for material changes
• In-app notifications when you next log in
• Updated "Last updated" date at the top of this policy
• 30-day notice period for significant changes
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Privacy Contact
applywise.help@gmail.com